Arrow Electronics is a global company that empowers its employees to thrive in a collaborative and supportive environment. They are seeking a Field Applications Engineer who can identify and support new business opportunities while providing technical expertise and customer support. The role involves building relationships with suppliers and customers, driving demand creation, and presenting technical seminars.
Responsibilities:
- Spending a majority of your time in front of customers to influence component selection
- Responsible for utilizing an advanced understanding of the customer needs and technical leadership expertise to champion return on engineering investment
- Manage supplier and customer expectations by building and developing relationships, keeping stakeholders up-to-date on activities, plans, and progressing towards initiatives. Identify key relationships amongst decision makers within suppliers and customers
- Growing your account base each quarter
- Drive demand creation by maximizing Arrow content on designs. Understand customer needs and leverage Arrow’s engineering and design services resources to facilitate solutions for customers. Apply technical knowledge to influence designs utilizing solution selling, resources, and strategies
- Identifying solutions and resolutions to customer design needs and issues
- Monitoring your performance metrics throughout the quarter and taking corrective action as necessary to ensure you are on track to meet or exceed them
- Presenting technical seminars and workshops around your supplier lines
- Providing frequent updates to field sales team and being a motivating force around your supplier lines
- Partner with the sales team across pre-and post-sales activities, providing technical support and consulting to promote demand creation. Technical calibrations & research with sales & other Arrow depts. & Suppliers in support of the customer design. Champion return on engineering investment, design win priorities, initiatives, and promotions by obtaining buy-in and support from sales
- Attend and actively participate in strategic branch meetings and QBR. Develop and drive strategic technical plans by supplier line or customer solutions. Participate in ArrowEDGE initiatives through branch training and customer calls. Organize engineering customer events
- Meeting with suppliers to review recent customer design activity and identify compelling solutions to promote with those customers
- Attend supplier trainings in person and via conference calls
Requirements:
- Typically requires a 4-year degree (engineering preferred) and a minimum of 5 years of related experience; or an advanced degree without experience
- Requires in-depth knowledge and experience with system/board/engineering solutions and electronic components
- Solid communication skills
- Breadth of knowledge of electronic components
- Experience with design engineering
- Solves complex problems; takes a new perspective using existing solutions
- Independent worker with a willingness to learn
- Intermediate-to-advanced level experience using Excel and PowerPoint office tools
- Ability to quickly become competent on CRM and Business Intelligence (BI) tools such as Oracle, Salesforce and Microsoft Power BI
- Experience with RF design, high power (silicon carbide) design, analog experience, robotics, and AI is a plus!