MSR Technology Group DBA Infomatics is an established corporation recognized in the Inc 500/5000 for the last seven years. They are seeking a Senior Transport Network Operations Engineer to provide advanced technical support and leadership in managing complex transport network issues and ensuring service assurance and delivery.
Responsibilities:
- Proactive technical leadership regarding issues related to service assurance and delivery, network reliability, and customer satisfaction
- High level analysis and identification of unique, complex, or chronic issues in the Transport network
- Ability to design and write technical bulletins, including the production and delivery of job aids, operational processes and procedures, and technical management methodologies
- In-depth knowledge and expertise in hardware/software/database operations to include fault troubleshooting for multiple Transport platforms including, Synchronous Optical Network (SONET), and ALL Digital Access Cross-Connect (DAC), such as Titan 5500 and 532L
- In-depth knowledge and understanding of how to interpret Circuit Layout Records (CLR) and schematics
- High level understanding of electrical transport, to include, T3, T1 and DS0
- Technical direction of personnel and contractors in Field Operations and Core and Customer Installation, Repair, and Maintenance Centers
Requirements:
- Extensive knowledge and experience in architecture, interoperability, operations, growth, maintenance, and life cycle of Transport network services, and systems
- Subject matter expert in SONET and Digital Access Cross-Connect (DACS) including lower-level applications and associated technologies and configurations
- Knowledge of Element Management Systems (EMS), Operational Support Systems (OSS), network inventory, provisioning, and other support systems
- Ability to read Circuit Layer Records and Complex Schematics/designs
- Proficiency in interpersonal communications, particularly with up and downstream personnel at all company levels