Microsoft is a leading technology company known for its innovative products and services. The Applied Science team in Developer Division is seeking a Technical Program Manager to ensure the responsible and compliant delivery of AI capabilities, partnering closely with scientists and engineers to drive execution and governance for AI features.
Responsibilities:
- Own Responsible AI delivery end-to-end —Serve as the lead Responsible AI (RAI) Champion for GitHub Copilot features, partnering closely with applied scientists, engineers, and product teams to drive day‑to‑day RAI execution for model and product releases, ensuring release readiness through consistent application of required governance, safety evaluations, monitoring plans, and compliance checkpoints as products, models, and RAG scenarios evolve
- Influence and drive evaluation quality and coverage — Partner with applied science engineering to own the deployment and continuous execution of Responsible AI (RAI) and safety evaluations for product releases, including maintaining and evolving evaluation suites as requirements, models, and product scenarios change, and own the execution of the RAI monitoring plan to ensure ongoing compliance and signal detection post‑deployment
- Drive cross-functional coordination at scale — Operate across product and science teams, maintaining program plans including task assignments, dependencies, and resource allocations, driving execution and monitoring progress against milestones; Establish and track success metrics (KPIs) for AI model quality and program efficiency; communicate progress and risks to stakeholders and leadership
- Embed privacy-by-design across the ML lifecycle — from data pipelines and dataset curation through model training, evaluation, and production deployment. Ensure privacy and compliance (ex: GDPR, CCPA) is built into the workflow by design
- Build the playbook — this is an emerging discipline. You'll define processes, create frameworks, and establish the program management infrastructure for responsible AI delivery. Much of what you build will be first-of-its-kind
Requirements:
- Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development
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- 2+ years of experience managing cross-functional and/or cross-team projects
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years
- 4+ years of experience as a Technical Program Manager, Software Engineer, or similar role - demonstrating strong technical depth and the ability to partner directly with engineering teams on architecture, tooling, and delivery
- Experience working in the Generative AI field in an engineering, product, policy or technical program management role
- Understanding of Responsible AI and compliance workflows for shipping AI features (e.g., privacy reviews, governance approvals) and experience partnering with engineering teams to operationalize them
- Experience working on complex legal or governance projects in a fast-paced technology setting
- Hands-on experience designing, running, and maintaining LLM/GenAI evaluation suites and iterating them as requirements and product scenarios change
- Knowledge of relevant regulatory frameworks such as the EU AI Act, GDPR, or similar
- Experience working on complex cross-functional projects
- Strong organizational and communication skills; ability to influence and collaborate across diverse teams
- Ability to adapt to changing environments and requirements