Product Designer

Gainwell Technologies is seeking a Product Designer to play a critical role in the claims and claims adjudication systems space. This position focuses on optimizing user experience and customer value by improving usability and driving product outcomes based on customer insights and needs.

Responsibilities:

• Acting product manager for core claims and encounters systems, focused on optimizing the user experience and customer value by improving usability, introducing automation and AI, and other concepts
• Gathers, analyzes and prioritizes product and customer requirements, defines product vision and works closely with engineering, development and manufacturing to oversee and approve product designs, enhancements and quality
• Designs user experience through human-centered design techniques, identifies product features and iterative deliverables
• Measures ongoing usability of products, prioritizes improvements, and continuously partners with product manager and product team to drive continuous user experience improvements and value
• Establishes milestones and deliverables and coordinates completion of all aspects of the product deliverables

Requirements:

• 12 or more years of experience in product management, software development, technical support, or consulting
• Experience with product systems design principles
• Experience assessing client business and technology requirements and working with company software and hardware products and services
• Strong skills in product development methodologies such as vision and strategy, business area architecture, iterative custom development, package based development or accelerated application development
• Strong organizational skills with the ability to balance and prioritize work
• Strong analytical, problem solving and decision making skills
• Medicaid and/or healthcare industry claims adjudication, configuration and processing experience