HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. The Marketing Project Associate role focuses on execution coordination within the marketing team, ensuring that marketing work moves quickly and accurately from intake to launch while identifying and mitigating risks early in the process.
Responsibilities:
- Support intake and execution of marketing requests once priorities are confirmed
- Coordinate marketing-related tasks across campaigns, events, and cross-functional initiatives
- Build and maintain task lists, timelines, calendars, and delivery boards to ensure real-time visibility
- Track dependencies across creative, messaging, and channel execution
- Proactively follow up on action items to keep work moving quickly and predictably
- Ensure deliverables are complete, accurate, and ready for launch
- Flag duplicate or overlapping work to prevent rework and wasted effort
- Escalate blockers and readiness gaps with context and recommendations
- Pause or return work that is not execution-ready due to unclear goals, missing inputs, or undefined success metrics
- Perform detailed QA on emails, landing pages, ads, and other marketing assets
- Validate links, copy accuracy, formatting, approvals, and handoffs
- Identify missing inputs, unclear messaging, asset gaps, or execution risks early
- Act as an early warning system for launch risk by maintaining close proximity to creative and channel-level details
- Confirm all requirements, approvals, and dependencies are fully met prior to launch
- Serve as a key coordination point between Marketing, Creative, Development, and other departments
- Schedule and support kickoffs and recurring check-ins as needed
- Provide clear, concise status updates to marketing stakeholders
- Coordinate handoffs between creatives, marketers, and channel owners
- Escalate execution risks promptly to the Manager of Digital Marketing
- Maintain clean, accurate, and current project documentation
- Own and maintain the execution workflows the Marketing team relies on (intake, reviews, approvals, handoffs, launches)
- Identify inefficient, unclear, or broken processes that create bottlenecks or rework
- Propose and implement execution-focused improvements to increase speed, clarity, and predictability
- Test, document, and roll out updated workflows in partnership with Marketing leadership
- Simplify or retire processes that no longer serve the team’s needs
Requirements:
- 2-5 years of experience in marketing operations, or execution support roles
- Strong attention to detail and organizational skills
- Proven ability to manage multiple tasks simultaneously
- Comfort working with clear priorities and deadlines
- Experience with project tracking tools (ClickUp, Asana, Monday, etc.)