Senior Digital Product Manager - Care Paths

CVS Health is focused on building a world of health around every individual, and they are seeking a Senior Digital Product Manager to join their Platform and Personalization Portfolio. This role will support the Care Path core release train, enhancing how Aetna members manage their care through personalized experiences and collaboration across various teams.

Responsibilities:

• Help shape the overall direction for Care Paths by contributing to the long‑term vision and roadmap while balancing member value, scalability, and business priorities
• Work closely with partners across product portfolios, digital channels, and operations to ensure Care Path capabilities align to enterprise initiatives and fit cleanly into the broader ecosystem
• Lead cross‑functional teams, including engineering, design/content, data science, and provider data partners from early discovery through delivery, with a strong focus on shared ownership and outcomes
• Drive personalization and experience improvements by grounding product decisions in member data, research, and analytics, and working with partners to translate insights into actionable solutions
• Enable consistent delivery at scale by defining shared Care Path capabilities and turning product strategy into executable work within a SAFe/Agile environment
• Proactively manage dependencies, technical constraints, and delivery risks, making thoughtful tradeoffs to keep work moving and protect the highest‑value outcomes
• Define what success looks like by establishing meaningful KPIs, reviewing performance regularly, and using insights to continuously improve Care Path experiences
• Communicate product direction, tradeoffs, and progress clearly to senior leaders and stakeholders, building alignment across clinical, operational, and business partners
• Stay connected to the evolving digital health landscape, monitoring emerging trends, technologies, and regulatory considerations to inform the future direction of Care Paths and whole‑person care

Requirements:

• 7+ years of experience in digital product, with a strong history of delivering consumer-facing products at scale
• 7+ years of experience with developing product strategies, influence stakeholders, and manage complex roadmaps
• 5+ years of Agile/SAFe methodologies and leading cross-functional ceremonies experience
• 5+ years of experience with professional communication and good business acumen skills. The ability to bridge technical and non-technical audiences
• 5+ years of experience using analytics and experimentation to guide decisions
• 3+ years of experience using product and analytics tools (e.g., Jira, Adobe Analytics, Quantum Metrics, Miro or similar) to support discovery, delivery, and measurement
• Experience working in large, matrixed organizations, with the ability to influence without direct authority
• Experience working with complex healthcare or benefits data (e.g., claims, eligibility, authorizations, provider data)