Senior Sales Engineer (Pre-Sales) (USA, remote, ET or CT)

Checkly is a Series B DevTools SaaS company dedicated to helping engineers build reliable products. As a Senior Sales Engineer, you will empower customers by ensuring they get the best out of Checkly, assisting with technical evaluations, and driving the Monitoring as Code revolution.

Responsibilities:

• Ensure our customers get the best out of Checkly
• Become an expert on Checkly and the Monitoring space, helping drive the Monitoring as Code revolution and solve real customer problems
• Work with some of our most valuable customers in different stages across pre-sales
• Assist prospects with the technical evaluation of Checkly, from first demo to the successful implementation of Checkly
• Own the pre-sales process
• Speak with our customers directly and share your learnings with Product and Engineering, helping shape Checkly
• Assist in continuously improving technical documentation, processes and policies
• Be involved in Customer Support during onboarding to learn the platform inside out and understand customers
• Chip in Support when needed from time to time

Requirements:

• Strong technical skills that allow you to read, write and debug code (Javascript/Node.js preferred)
• Relevant experience working in a Solutions Engineering role, ideally in dev-tools SaaS environment
• Ability to use AI tools to accelerate customer-facing work: researching prospect environments, generating tailored demo code, building proof-of-concept repos etc
• Ability to be autonomous and self-motivated in a remote-first work environment, while you also enjoy getting to know your colleagues and helping others
• Exceptional empathy and curiosity
• Proactive and ownership-oriented mindset to help build long-lasting partnerships with Checkly's customers
• Excellent spoken and written English skills
• Located in the US (ET or CT time zones)