Sr. Field Applications Engineer

Advanced Energy is a global leader in precision power conversion solutions, headquartered in Denver, Colorado. They are seeking a Senior Field Applications Engineer to serve as a technical liaison between customers and internal teams, guiding customers through the adoption of Advanced Energy solutions in various industries including AI-hyperscale and telecommunications.

Responsibilities:

• Develop and maintain a trusted technical advisor relationship with targeted customers to support the adoption of Advanced Energy power solutions in the AI-hyperscale, enterprise, telecom and/or networking industries
• Review application conditions, specifications, test methods to show compliance and help define products and projects, including an understanding of customer expectations
• Be part of a cross-functional team including Sales, Engineering, Marketing, Quality and Operations to support the customer and act as a technical liaison between customers and internal teams
• As part of the Global High Volume Products Business Unit FAE team, collaborate with and assist other FAEs in North America and globally on common customer programs and issues
• Interact frequently with customers to support new development programs and sustain existing programs while cultivating new business opportunities
• Responsible for performing activities in support of all phases of system qualification both pre and post design in. These activities may include things such as test and debug in our lab and at customer site to support AEI/Artesyn standard and custom products

Requirements:

• Extensive knowledge of power electronics with ability to qualify, test, modify, and debug power supplies in the lab as needed
• Demonstrated ability to work with all levels of a customer, from bench level debugging to presenting solutions to the customer's technical team
• User level knowledge of digital communication buses such as i2C/SMBus/PMBus, RS-485/MODBUS, Ethernet/MODBUS-TCP and/or CAN/CANOPEN bus
• User level experience with Python, LabVIEW and/or similar engineering support tools used to support/update microcontroller controlled devices with tasks such as firmware updates, backbox interpretation and/or other digital features
• Experienced with being part of a global cross-functional team including Sales, Engineering, Marketing, Quality, and Operations to support the customer and act as a technical liaison between customers and internal teams
• Demonstrated skills to influence and earn the respect of engineering leaders both internally and with the customer
• Capable of driving issues to resolution with a sense of urgency and ensure external and internal stakeholders are aligned
• Demonstrated time management skills with the ability to manage multiple priorities simultaneously ensuring an appropriate level of urgency is applied to each
• Solid problem-solving methodology
• Strong verbal and written communication skills
• Demonstrated ability to adapt to new technologies and learn quickly
• 3+ years' design/application experience in power supply and/or other power electronic products
• Bachelor of Science Degree in Engineering with an electronic engineering background (2-year electronics or related degree with 5 years' FAE experience in the power conversion industry will be considered)
• Location: Remote position in Texas (preferred in Austin/Dallas area)
• Domestic and/or international travel up to 10% of the time
• Some evening meetings to support global team and customers