Application Support Engineer with healthcare payer experience

Peak Partners has a regional healthcare client seeking to hire an Application Support Engineer. The Application Support Engineer will be responsible for managing multiple applications and backend processes, assisting with remediation of security-related issues, and collaborating with business and technical resources to resolve system issues.

Responsibilities:

• With minimal supervision, collaborate independently with business and technical resources to identify, analyze, prioritize, and resolve system issues
• Advise on potential application modifications, enhancements, smoke testing, patching, or business process changes as appropriate
• Solicit and document customer’s requirements, then leverage your development/delivery skills to facilitate the completion and ongoing maintenance and support of new enhancements/features/updates post go-live

Requirements:

• Bachelor's degree in related field preferred
• Minimum three years of experience working with mainframe, client server, cloud, or enterprise applications in the areas of requirements
• Strong SQL query writing and relational database concepts background
• Experience with SSIS packages, Visual Studio, and Visio
• Effective communication skills, both written and oral
• Proven analytical and problem-solving skills, and the ability to perform a Root Cause Analysis (RCA)
• Candidates will be from the mid-Atlantic states