Customer Service Manager

Traveling with Michaila is seeking a customer-focused Customer Service Manager to support clients through a dedicated advisor-led service model. The role involves assisting customers by providing guidance, coordinating details, and ensuring a smooth, organized experience from start to finish.

Responsibilities:

• Support customers through their assigned advisor
• Respond to inquiries and provide accurate information
• Assist with scheduling, confirmations, and follow-ups
• Maintain clear communication and accurate client records

Requirements:

• Strong communication and customer service skills
• Attention to detail and comfort working remotely
• Reliable, professional, and tech-comfortable