Progressive Insurance is dedicated to helping employees move forward and live fully in their careers. As a systems engineer senior, you will provide technology services and operational support for Corporate Legal and related teams, focusing on troubleshooting and resolving issues for legal technology platforms.
Responsibilities:
- Provide technology services and operational support for Corporate Legal, House Counsel, and Corporate Investigations
- Provide Tier 2 support to troubleshoot and resolve issues for legal technology platforms, such as Exterro or similar e‑discovery, legal hold, or digital forensics tools
- Partner closely with Legal, Corporate Investigations, and external vendors to support systems used for investigations, compliance, data preservation, and discovery
Requirements:
- Minimum of 5 years related experience working with operating system hardware and/or software components in a large IT environment with many categories of devices, infrastructures and operating systems
- Associate's degree or higher in an Information Technology discipline, Math, or other related field of study and minimum of 4 years working with operating system hardware and/or software components in a large IT environment with many categories of devices, infrastructures, and operating systems
- Exterro or similar e‑discovery, legal hold, or digital forensics tools
- Experience working in a large regulated environment with sensitive data handling
- Integration experience across multiple platforms in a large enterprise level environment
- Microsoft 365, identity systems, data sources