IT Systems Engineer Senior

Progressive Insurance is dedicated to helping employees move forward and live fully in their careers. As a systems engineer senior, you will provide technology services and operational support for Corporate Legal and related teams, focusing on troubleshooting and resolving issues for legal technology platforms.

Responsibilities:

• Provide technology services and operational support for Corporate Legal, House Counsel, and Corporate Investigations
• Provide Tier 2 support to troubleshoot and resolve issues for legal technology platforms, such as Exterro or similar e‑discovery, legal hold, or digital forensics tools
• Partner closely with Legal, Corporate Investigations, and external vendors to support systems used for investigations, compliance, data preservation, and discovery

Requirements:

• Minimum of 5 years related experience working with operating system hardware and/or software components in a large IT environment with many categories of devices, infrastructures and operating systems
• Associate's degree or higher in an Information Technology discipline, Math, or other related field of study and minimum of 4 years working with operating system hardware and/or software components in a large IT environment with many categories of devices, infrastructures, and operating systems
• Exterro or similar e‑discovery, legal hold, or digital forensics tools
• Experience working in a large regulated environment with sensitive data handling
• Integration experience across multiple platforms in a large enterprise level environment
• Microsoft 365, identity systems, data sources