Lead Generalist Engineer

PocketSuite is an all-in-one platform for service professionals and SMBs that helps them get booked, paid, and communicate with clients. The Lead Engineer will own entire product surfaces end-to-end, shipping new features across payments, real-time messaging, scheduling, and AI-powered workflow automation within a mobile-first codebase.

Responsibilities:

• Own entire product surfaces end-to-end from database schema to deploy
• Extend our payments integration, build out lending flows, and improve our automated fraud scoring and merchant underwriting system
• Architect and ship improvements to our real-time messaging system
• Build the features that let a solo operator or SMB manage online bookings, automated team staffing, resource and facility management, automated dynamic pricing and discounting based on booking history and availability, and recurring appointments synced to all of your Google calendars
• Design industry tailored onboarding experiences, customizable data models, workflow automations, seamlessly deployed agents, smart marketing campaigns, and API integrations that help pros grow their business without adding headcount
• Own scaling, performance optimization, test automation, and deployment pipelines across a platform processing millions of transactions and serving tens of thousands of concurrent users across multiple platforms

Requirements:

• 6+ years of professional software engineering experience across the full stack
• Strong track record building and shipping B2B or B2B2C SaaS in Python or TypeScript
• Experience with payments systems, Stripe integrations, or fintech. You understand the stakes when real money is moving
• History of owning features end-to-end: you've scoped, built, shipped, and maintained production systems
• Mobile or Web development experience (iOS, Android, or React)
• You move fast, take initiative, and don't wait for permission to fix what's broken
• You've scaled a product to tens of thousands of daily active users
• You've worked at an early-stage startup (seed to Series A) and thrived in the ambiguity
• You've built booking, scheduling, or marketplace systems
• You've designed and shipped AI-powered features (automation, fraud detection, recommendations)
• Technical leadership experience. You've mentored engineers, driven architectural decisions, or led a small team