PMO Director / Program Operations Manager Senior Program Business Analyst (Oregon/New Mexico/Colorado/Oklahoma REMOTE)

ICF is a global advisory and technology services provider, and they are seeking a PMO Director / Program Operations Manager to provide senior-level operational leadership for health transformation initiatives. The role involves managing program execution, overseeing team onboarding, and ensuring compliance and quality control across various workstreams.

Responsibilities:

• Provides senior-level operational leadership and coordination for complex state or federally funded health transformation initiatives
• Responsible for managing day-to-day program execution across grant administration, procurement support, financial monitoring, reporting, compliance tracking, technical assistance coordination, and stakeholder engagement
• Establishes and maintains integrated project schedules, risk registers, action logs, and documentation workflows to ensure timely, organized, and compliant delivery of program activities
• Coordinates cross-functional workstreams supporting procurement lifecycle activities (e.g., RFIs, RFPs, contract tracking), subrecipient onboarding, deliverable monitoring, and recurring reporting requirements
• Oversees onboarding of new team members and establishes structured processes for training, documentation standards, workflow integration, and role clarity across workstreams
• Ensures staff understand compliance expectations, reporting cycles, and governance processes
• Monitors operational risks, identifies pacing or compliance concerns, and escalates issues to senior leadership as appropriate
• Oversees preparation of recurring and ad hoc reports for state agencies and federal partners, ensuring documentation is consistent, defensible, and audit-ready
• Supervises analysts and coordinators, maintaining quality control standards and reinforcing disciplined execution across workstreams
• Supports rapid startup environments and high-volume implementation periods requiring structured coordination and strong internal controls

Requirements:

• Bachelor's degree in public health, health policy, health administration, public administration, public policy, business administration, economics, or related field required
• Minimum 8 years of experience managing large state or federally funded health-related grant programs, cooperative agreements, or public-sector healthcare initiatives
• Demonstrated experience supporting CMS, CDC, HRSA, or other federally funded health initiatives and operating in compliance-driven environments subject to state and federal requirements
• Demonstrated experience leading multidisciplinary teams and overseeing complex implementation efforts across procurement, grant administration, reporting, technical assistance, and partner engagement
• Experience establishing and administering Program Management Office (PMO) structures, including integrated schedules, risk management processes, documentation controls, and structured onboarding of staff
• Experience coordinating procurement lifecycle activities and contract oversight within public-sector or healthcare settings
• Experience maintaining reporting, documentation, and tracking systems in audit-visible or monitoring-intensive environments
• Master's degree preferred
• PMP certification preferred
• Strong understanding of state health systems, Medicaid programs, rural health environments, or safety-net provider networks preferred