TalTeam is an organization that works alongside retailers and lenders to deploy innovative financing experiences. As a Business Analyst, you will gather software requirements, document workflows, and analyze business processes to develop solutions.
Responsibilities:
- Perform basic software requirements gathering and analysis related to customer requirements
- Assist in creating and documenting workflows related to customer journeys
- Interface between users, technical staff, and project management to drive completion of key project deliverables
- Analyze problems and issues, determine impact, and help develop business solutions to remedy the identified issues
- Perform software QA, UAT, & integration testing as needed
- Prepare and distribute clean and precise slide decks for compliance reviews
- Learn basic configuration changes and how to apply these changes in specific instances
- Conduct personalized software training for customers to facilitate seamless integration/onboarding
- Ability to quantify and prioritize activities. Having the ability to adapt to changing priorities and perform duties with minimal supervision is critical to success in this role
- Evaluate business processes to uncover areas for improvement, developing, and implementing solutions
Requirements:
- A basic understanding of Jira and the Agile methodology
- Excellent analytical and creative problem-solving skills
- Excellent listening, interpersonal, written, and oral communication skills
- Logical and efficient, with attention to detail
- Able to exercise independent judgment and take action on it
- Strong customer service orientation
- Experience working in a team-oriented, collaborative environment
- Project management experience
- Interested in technology/software and willing to learn