Business Analyst

TalTeam is an organization that works alongside retailers and lenders to deploy innovative financing experiences. As a Business Analyst, you will gather software requirements, document workflows, and analyze business processes to develop solutions.

Responsibilities:

• Perform basic software requirements gathering and analysis related to customer requirements
• Assist in creating and documenting workflows related to customer journeys
• Interface between users, technical staff, and project management to drive completion of key project deliverables
• Analyze problems and issues, determine impact, and help develop business solutions to remedy the identified issues
• Perform software QA, UAT, & integration testing as needed
• Prepare and distribute clean and precise slide decks for compliance reviews
• Learn basic configuration changes and how to apply these changes in specific instances
• Conduct personalized software training for customers to facilitate seamless integration/onboarding
• Ability to quantify and prioritize activities. Having the ability to adapt to changing priorities and perform duties with minimal supervision is critical to success in this role
• Evaluate business processes to uncover areas for improvement, developing, and implementing solutions

Requirements:

• A basic understanding of Jira and the Agile methodology
• Excellent analytical and creative problem-solving skills
• Excellent listening, interpersonal, written, and oral communication skills
• Logical and efficient, with attention to detail
• Able to exercise independent judgment and take action on it
• Strong customer service orientation
• Experience working in a team-oriented, collaborative environment
• Project management experience
• Interested in technology/software and willing to learn