Digital Marketing / Sr Digital Product Manager

FedEx is seeking a Senior Digital Product Manager who will lead cross-functional teams to deliver customer-centric solutions that align with the company's strategy. The role involves owning product vision, strategy, and roadmap while collaborating with various teams to build and launch solutions that meet customer needs.

Responsibilities:

• Own the vision, strategy, and roadmap for a critical product area or customer journey
• Lead discovery work—customer interviews, competitive research, and data analysis—to identify opportunities
• Collaborate closely with engineering, design, marketing, and operations to build and launch solutions
• Define and track KPIs to evaluate feature success and inform iteration
• Drive prioritization across competing demands and communicate rationale clearly to stakeholders
• Influence cross-functional leaders and executives to gain buy-in on product direction
• Mentor junior PMs and support organizational learning and best practices

Requirements:

• Bachelor's degree in Business, Economics, Computer Science, Engineering, or related field
• 4 years of experience in product management, business analysis, or a related field
• Demonstrated ability to manage stakeholder relationships, facilitate communication, and drive execution
• Strong analytical skills with experience in data interpretation, market research, and business case analysis
• Excellent verbal and written communication skills with experience preparing executive-level presentations
• Experience as an external customer facing product manager in an operationally complex and scaled enterprise environment