Google is seeking a Senior Customer and Partner Solutions Engineer for their Business Messaging team. This role involves driving the adoption of next-generation communication technologies and transforming traditional communication into a conversational platform for businesses. The engineer will support partners in maximizing technical adoption of Rich Communication Services (RCS) capabilities and provide consultation for enterprise clients.
Responsibilities:
- Write production-level code (e.g., Python, Node.js) and build internal tools to automate partner on-boarding, parse datasets, and ensure high test coverage
- Support aggregators and messaging providers to maximize technical adoption of Rich Communication Services (RCS) capabilities, focusing on reusable solutions to enable global hyper-growth
- Provide consultation for enterprise clients and build scalable, repeatable frameworks to capture the SMB segment
- Serve as a subject matter expert for RCS protocols, troubleshooting network and application-layer issues while proposing innovative technical solutions
- Manage executive-level stakeholder interactions and lead cross-functional efforts, mentoring peers through design reviews and collaborative support