Manager - Business Analysis (IC)

CVS Health is committed to building a world of health around every individual, providing a more connected and compassionate health experience. The Manager - Business Analysis (IC) will act as a liaison between IT and business units to implement new systems and enhance existing ones, ensuring successful technology solutions and fostering strong stakeholder relationships.

Responsibilities:

• Acts as a liaison between the IT development group and business units for the development and implementation of new systems and enhancement of existing systems
• Evaluates new applications and identifies systems requirements
• Evaluates new IT developments and evolving business requirements and recommends appropriate systems alternatives and/or enhancements to current systems
• Prepares communications and makes presentations on system enhancements and/or alternatives
• Ensures the successful implementation of business analysis solutions, including leading and managing technology projects, and planning, coordinating, and executing the successful implementation of technology solutions
• Assesses the feasibility and potential impact of adopting new business analysis advances and makes recommendations for their implementation
• Assists with evaluating new technologies, tools, and systems that can enhance business processes and operations
• Conducts reviews, tests, and evaluations to ensure that technology solutions meet the defined quality standards
• Directs individuals in the development and implementation of technology strategies and roadmaps aligned with business analysis objectives
• Collaborates with stakeholders and technology teams to foster strong relationships, ensuring that their needs and expectations are effectively addressed
• Liaises with cross-functional teams, under minimal supervision, to gather and document business requirements, translate them into technical specifications, and provide recommendations for technology solutions
• Determines whether vendor deliverables align with business requirements and adhere to quality standards
• Establishes a culture of continuous improvement by identifying opportunities for enhancing efficiency, streamlining processes, and implementing industry best practices

Requirements:

• 5-7 years work experience
• Adept at problem solving and decision making skills
• Adept at collaboration and teamwork
• Adept at growth mindset (agility and developing yourself and others) skills
• Adept at execution and delivery (planning, delivering, and supporting) skills
• Certified Analytics Professional (CAP) preferred
• Bachelor's degree preferred/specialized training/relevant professional qualification