Office Secretary - Diagnostic Imaging Services - Full Time

Office Secretary | Full Time
Monday-Friday | Core Shift: 8:30a-5:00pm
80 hrs Biweekly

At Meritus Health, we know that compassionate care begins with seamless coordination. As an Office Secretary, you’ll play a vital role in ensuring patients receive prompt, efficient service from the moment they connect with our practice. This position supports clerical, secretarial, registration, and collection activities that help fulfill our mission to improve the health of our community.

You’ll be responsible for managing patient registry services, verifying and updating demographic and insurance information, coordinating appointments, and ensuring exam orders are complete and accurate. Your attention to detail and communication skills will help create a smooth experience for patients while supporting the goals and objectives of the practice.

Key Responsibilities

• Provide clerical and secretarial support to ensure efficient office operations

• Perform patient registration and collection activities across assigned areas

• Verify and update patient demographic and insurance information as needed

• Review exam requests and insurance documentation for completeness and required physician signatures

• Schedule appointments and coordinate exam preparation instructions with patients

• Ensure accuracy and completeness of ordered exam information

• Maintain confidentiality and professionalism in handling patient information

• Support Meritus Health’s values of compassion, excellence, integrity, and collaboration in every interaction

Minimum Qualifications

Education

• High school diploma or equivalent required

Experience

• Previous experience in a medical office and with computer systems preferred

Licensure/Certification

• Not applicable

Knowledge, Skills, and Abilities

• Strong communication skills, including proper grammar and professional tone

• Ability to manage confidential patient information with discretion

• Attention to detail and organizational skills

• Comfort working in a fast-paced, patient-facing environment

• Commitment to accuracy, timeliness, and patient-centered service
  
  

Caring for Our Team 
We are committed to supporting the well-being and professional development of our team members through a comprehensive benefits package, which includes: 

• Health, Dental, and Vision Insurance
  Coverage begins on the first of the month following your hire date.
• Life Insurance & Disability Coverage
  Includes company-paid life insurance, as well as short- and long-term disability benefits to provide peace of mind.
• Paid Time Off (PTO)
  A generous PTO program designed to help you recharge and maintain a healthy work-life balance.
• 401(k) Retirement Plan
  Benefit from a robust company match to support your long-term financial goals.
• Education Assistance & Tuition Reimbursement
  Support for your continued learning and career growth.
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
  Options to save pre-tax dollars for eligible healthcare and dependent care expenses.
• Shift Differential Pay
  Team members working evening, night, or weekend shifts may be eligible for additional pay.

Happy to Help
At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.