Essential Job Functions:

Monitors and maintains beverage cost control methods and procedures.
Makes procedural recommendations and ensures enforcement of existing policy.
Prepares methods and procedures whereby bar costs and supplies can be requisitioned and charged to each individual area.
Calculates the daily volume of business and prepares financial paperwork as needed.
Ensures that the Bar Department maintains hours and costs relating to staffing as required by business levels.
Prepares annual budget and business plans.
Monitors appearance of all facilities and service areas and follows-up to ensure cleanliness standards are at the highest level.
Acts as a role model to other employees and always present oneself as a credit to Harrah’s and encourage others to do the same
Develop and update standardized procedures for the department employees.
Design and direct special event beverage service set-up.
Perform routine inspection of all bar areas and equipment.
Monitor and inspect bar top slot machines to ensure compliant functionality.
Have a working knowledge of Slot operations procedures.
Complete supply requisitions for special events.
Complete bar employee work schedules.
Review and adjust all department reports prior to submittal to management.
Provide instruction to bar employees with regard to their job duties.
Inspect delivered stock and return substandard items to the warehouse.
Interview, hire, commend, discipline and/or terminate bar employees as required in compliance with established use of progressive discipline.
Resolve customer complaints and service deficiencies as required.
Create and maintain all bar menus.
Periodically review and update in accordance with current trends, market, product changes and availability.
Conducts Performance Reviews
Makes or recommends wage increases
Makes or recommends promotions
Provides for safety and security
Handles employees' complaints or grievances
Plans work
Supervises and monitors work
Monitors legal compliance with federal, state, and gaming laws

Physical, Mental & Environmental Demands:

Must be physically mobile with reasonable accommodations.
Must be able to sit, stand or walk for long periods of time.
Must be able to respond calmly and make rational decisions when handling guest and/or employee conflicts.
Must be able to maneuver throughout the outlet.
Must be able to lift and carry up to 45 pounds.
Must be able to push, pull, bend, reach, stoop, kneel, twist and grip items when working in the outlet.
Must be able to respond to visual and aural cues.
Must have manual dexterity and coordination to operate office equipment, including PC computers, fax machine and photocopier.
Must be able to tolerate areas containing dust, loud noises and bright lights.
Must be able to read, write, speak, and understand English.
Must be able to work in areas containing secondhand smoke, dust, loud noises and bright lights.

Qualifications:

At least 5 years food and beverage experience and/or training or equivalent combination of same.
Equivalent of two (2) years college within a related field.
At least 3 years supervisory experience is required.
Knowledge of wines and mixology required.
Excellent interpersonal, customer service, leadership, communication, team-building and problem-solving skills are required.
Basic computer knowledge of word processing and spreadsheet programs.
Basic point of sale -- proficient in Basic Point of Sale systems.
Knowledge of all phases of Beverage Administration, cost control, and familiarity with all phases of Beverage service.
Must possess good customer service, employee relations and leadership skills.
Must have good analytical abilities.
Inventory Control procedures.
Must have good analytical skills.
Must be able to get along with co-workers and work as a team.
Must present a well-groomed appearance.
High School Diploma or GED Required

Beverage Assistant Manager

Key skills

About this role