SitusAMC is a company focused on transforming clients' businesses and careers. The IT Operations internship provides students with hands-on experience in supporting IT infrastructure, monitoring system health, and assisting with service management on the ServiceNow platform, while collaborating with experienced professionals.
Responsibilities:
- Support critical IT infrastructure, monitoring system health, and assisting with issue resolution across networks, servers, and cloud environments
- Help document requirements, facilitate request intake, and create clear, usable documentation for the ServiceNow platform
- Support backlog intake, refine requests, and produce knowledge articles, process documentation, and release notes
Requirements:
- Currently enrolled in Bachelors or Master's program at an accredited University pursuing a degree in: Computer Science, Data Science, or related field
- Intern level professional with 0-6 months of relevant project or working experience
- Basic understanding of IT infrastructure, networking, or system administration
- Familiar with Service Now or similar platform
- Strong problem-solving and analytical skills
- Effective communication and teamwork abilities
- Willingness to learn and adapt in a fast-paced environment
- Remote based in or driving distance of a local office: Denver, CO; St Petersburg, FL; NY, NY; Plymouth Meeting, PA; Overland Park, KS; Houston, TX; Atlanta, GA
- Interest in pursuing a career in IT operations or technology