Sr. Project Manager, Research Solutions

Prodege, LLC is a cutting-edge marketing and consumer insights platform that helps brands and agencies uncover business answers and drive customer engagement. They are seeking a Sr. Project Manager, Research Solutions to oversee the lifecycle of online market research projects, ensuring accuracy, efficiency, and high-quality outcomes while maintaining strong client relationships.

Responsibilities:

• Manage the full lifecycle of complex market research projects—from scoping, design, and fieldwork through delivery, debriefs, and invoicing—ensuring accuracy, timeliness, and quality
• Provide exceptional client service by acting as a trusted partner, maintaining strong relationships, meeting objectives, and offering strategic recommendations that drive repeat business
• Apply advanced knowledge of quantitative and qualitative methodologies, ensuring projects are designed and executed with methodological rigor and industry best practices
• Partner with internal teams and third-party vendors to align on deliverables, delegate tasks, and guarantee excellence in execution and delivery
• Anticipate, troubleshoot, and resolve project challenges (e.g., scope creep, quality risks, timeline delays), escalating and communicating effectively to protect client satisfaction and project success
• Support the growth of junior and global staff by mentoring, coaching, and modeling best-in-class project management behaviors, fostering a collaborative and learning-focused culture
• Deliver clear and actionable reporting on project metrics, fieldwork performance, and client needs to both internal stakeholders and external partners
• Manage market research projects of varying scale and complexity, emphasizing complex studies and high-priority accounts
• Assume project ownership while working in a team environment to meet client needs
• Create a project roadmap that clearly defines goals, timelines, and the parties involved in meeting the project objectives
• Provide a high level of client service to build long-term relationships with clients, ensure client objectives are met, provide optimization recommendations, and maintain clear and effective communication throughout the project lifecycle
• Solid skillset with various research methodologies within the quantitative and qualitative market research space. (e.g.; max/diff, conjoints, market sizing, mobile / geo-fencing studies, IHUTs, online focus groups etc
• Highly knowledgeable in best practices for conducting market research throughout the entire research process (e.g.: from screening logic to question types to fielding and data delivery)
• Collaborate with internal stakeholders and delegate tasks to team members to ensure we deliver excellence to our clients
• Manage all aspects of project/study execution, helping guide the client, team members, and any external partners through all critical project lifecycle including: Leading kick-off meetings with clients, partners, and internal stakeholders, Questionnaire ‘logic & content’ review and optimization for survey programming, Survey scripting, Sample & quota design, Survey program testing, Fieldwork launch and data quality checks, Fieldwork monitoring, Fieldwork close, Data Processing delivery (ensuring accuracy), Data visualization support, Invoicing, Project debriefs
• Manage and maintain the highest quality standards in all aspects of delivery and data and meeting project timelines
• Proactively identify, troubleshoot, escalate, and resolve project issues and changes that impact timing, require additional fees (scope creep), and effectively communicate these areas to internal team members, stakeholders, and clients
• Coordinate and manage third-party vendors and outsourcing vendors to deliver the highest levels of client satisfaction
• Supports existing account relationships to ensure they remain healthy, productive, profitable, and mutually beneficial with the goal of securing repeat business
• Responsible for reporting and effectively communicating project metrics (i.e.; incidence rate, completion rate, timelines, and client preferences to internal stakeholders and colleagues)
• Maintain a positive example for junior and global staff; including mentoring and helping develop their project management skills, fostering a culture of learning and growth

Requirements:

• Bachelor's degree or equivalent work experience
• Five or more (5+) years of market research experience ideally within the project management/operations function or with relevant experience in managing market research projects from inception to completion
• Solid understanding of market research principles, methodologies, and best practices
• Highly effective and influential communicator with strong interpersonal skills to build strong relationships with clients and team members across a global environment
• Proven track record of successfully leading and managing complex projects with a results-driven approach
• Strong organizational, prioritization, eye for detail, time management, and critical thinking skills
• Ability to work in a fast-paced, high-energy environment
• Knowledge of project management tools and concepts
• Passion for learning new technologies
• Proficient with Word & Excel
• Proficient with G Suite (Gmail, Google Sheets, Google Docs, Google Drive, Google Sites)
• Well-versed with survey scripting and data reporting platforms (e.g. Qualtrics, Decipher, Confirmit, Dimensions, etc.)
• Four or more (4+) years of client-facing experience
• Familiar with CRM-based solutions is a plus (i.e NetSuite, Salesforce, etc)