Member of Technical Staff - Audio and Voice

Stuut is transforming accounts receivable for B2B companies, making collections smarter and faster. They are seeking a Member of Technical Staff for Audio and Voice Systems to design and deploy AI-powered voice and audio systems that address financial operations challenges.

Responsibilities:

• Build & Deploy Voice AI Systems: design and ship production-ready audio and voice-based AI features, including real-time voice agents and speech-driven workflows
• Craft High-Quality Voice UX: use modern speech-to-text, text-to-speech, and conversational AI platforms to create natural, responsive, and emotionally aware voice experiences tailored to financial use cases
• Adapt & Fine-Tune Audio and Multimodal Models: fine-tune and optimize speech, audio, and LLM-based models for accuracy, latency, and reliability in real-world environments
• Engineer Real-Time, Scalable AI Pipelines: build end-to-end AI/ML pipelines spanning audio ingestion, streaming inference, orchestration, and monitoring with enterprise-grade availability and performance
• Establish Evaluation & Monitoring Frameworks (LLMOps): design rigorous evaluation systems to measure quality, latency, accuracy, drift, and business outcomes for voice and text-based AI systems
• Automate Financial Workflows via Voice: develop AI-powered voice automations that reduce manual effort in collections, reconciliation, and customer communication
• Collaborate Cross-Functionally: partner with Product, Engineering, Design, and customers to translate business needs into effective, user-centered voice AI solutions
• Measure & Communicate Impact: define success metrics and continuously improve AI systems based on real-world usage and customer feedback