Virtual - Senior Outbound Business Sales Representative

Comcast is a leading technology provider to small businesses and one of the fastest growing providers of Ethernet services. The Senior Outbound Business Sales Representative is responsible for generating monthly sales through outbound cold calling and lead generation, contributing to the growth of Comcast Business Services and its product offerings.

Responsibilities:

• Consistently meet and exceed on goals commensurate with job level to include high close ratios, incrementally higher revenue, and multi-product business solutions sell in
• Focus on new acquisition in small and medium business segment to include advanced product sales
• Prepare sales documentation for advanced products; work with Sales Engineering and Customer Project Management teams to complete customer solution design and implementation
• Assist sales customers digitally, via Chat, to complete transactions using the web portal interface
• Maintain and manage multiple chat sessions simultaneously to assist sales customers with order entry and sales questions
• Provide testing and feedback to assist with deployment and adoption of new products, incentives, systems, and other changes into the sales channel
• Generate sales through outbound cold calling and lead follow-up over the telephone using a variety of techniques. Sell Comcast Internet, Voice, and TV services to small and mid-sized business to new and existing customers
• Meet and exceed all assigned sales quotas and achieve targeted customer experience scorecard metrics
• Manage the customer through lead generation, pipeline management, organization, effective communication and strong listening skills
• Consult with business customers on their business application, solicit referrals for potential new prospects, and close web leads
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
• Other Duties And Responsibilities As Assigned

Requirements:

• Must be Highly Organized
• Quickly Learns and Adapts to Change
• Basic Understanding of Excel
• Strong Verbal and Written and Presentation (Video) Communication Skills
• Strong Product Knowledge/Technical Skills
• High Level of Integrity
• Ability to Manage a Longer Sales Cycle
• Funnel Management
• Sales experience required
• Regular, consistent and punctual attendance
• Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
• High School Diploma / GED
• 5-7 Years Relevant Work Experience
• Fiber and Advanced Voice experience preferred
• CRM pipeline management strongly preferred
• Mobile sales experience preferred