IT Project Manager

IT Project Manager - Distribution & Logistics

Role Overview

The IT Project Manager (D&L) leads end-to-end delivery of technology projects across a global distribution network-planning, orchestrating, and executing initiatives from discovery through hypercare. The role partners closely with Distribution & Logistics leadership and the Digital & Technology PMO, ensuring portfolio alignment, stakeholder engagement, and measurable business outcomes.

Key Responsibilities

• Own full project lifecycle (initiation planning build test cutover stabilization/hypercare) for D&L technology projects
• Plan and run hybrid Agile/Waterfall delivery using tools like Smartsheet and Jira; drive RAID management, stage gates, and executive-ready status communications
• Coordinate cross-functional stakeholders across DC Operations, Supply Chain, PMO, and Corporate Finance
• Lead vendor/partner management (e.g., 3PL providers and their IT teams) through contracts, change requests, SLAs, and operational readiness; track incident and change pipelines through hypercare to "path-to-green"
• Drive integrations across platforms such as Manhattan Active WMS, SAP S/4HANA, Infor Nexus, EDI, and related product creation systems (e.g., Trasix) where D&L workflows intersect
• Budget & forecast ownership in partnership with PMO and Finance, managing PERs, RITMs, and WBS allocations per established approval processes
• Ensure risk, compliance, and controls: auditability, change governance, and data/security standards across DC environments.

Required Qualifications

• 7 10+ years managing complex IT projects in distribution, logistics, or supply chain environments with multi-site DC operations
• Proven delivery across WMS/TMS/ERP/EDI landscapes; hands-on experience coordinating cutovers and hypercare for DC projects
• Experience with Manhattan Active WMS, SAP S/4HANA, Infor Nexus, Kronos/UKG, Jira, Smartsheet, and ServiceNow is a plus
• Strong vendor management (SOWs, CRs, SLAs), stakeholder communication, and executive reporting skills
• Excellent RAID discipline and ability to translate operational constraints into technical plans

Core Competencies

• Delivery Leadership: Ownership of scope, schedule, and budget with disciplined change control
• Stakeholder Engagement: Builds trust with DC Ops, Finance, PMO, and executive sponsors; provides concise, data-driven updates
• Technical Acumen: Understands DC systems and integration touchpoints to de-risk plans
• Operational Mindset: Designs cutover/hypercare plans that protect service levels and customer commitments
• Continuous Improvement: Uses metrics to drive throughput, accuracy, and cost efficiency

Travel & Location

• Ability to travel to distribution centers and partner sites as needed to support cutovers and hypercare