Senior Business Analyst

Elite Technology is a trusted automation platform for law firm operations, delivering a cloud-native SaaS platform that unifies various management systems. The Senior Business Analyst serves as a strategic advisor, focusing on defining problems, delivering solutions, and enhancing business analysis maturity within the company.

Responsibilities:

• Partner with senior leaders to define enterprise problem statements, success metrics, and strategic roadmaps
• Lead mission-critical or enterprise-scale initiatives with high visibility and impact
• Drive alignment across business, product, and technology strategies
• Identify and scale AI-enabled productivity opportunities, embedding AI-powered tools and workflows to accelerate analysis and improve decision-making across the organization
• Anticipate future business needs and proactively design scalable, forward-looking solutions
• Demonstrated fluency in leveraging AI-powered tools to accelerate analysis, enhance decision-making, and improve day-to-day productivity
• Establish, evolve, and govern business analysis frameworks and best practices
• Coach, mentor, and develop business analysts across all levels
• Represent the Business Analyst function as a trusted advisor to leadership
• Influence enterprise decision-making through data-driven insights and recommendations
• Strong stakeholder communication skills
• ​​Perform other duties as assigned to support departmental and company objectives

Requirements:

• Bachelor's Degree in Business, Information Systems, Technology, or related field, or equivalent experience
• 9–12 years of experience in business analysis or related strategic roles, preferably within B2B SaaS environments
• Deep expertise in process, data, and systems analysis
• Experience working cross-functionally with Product, Engineering, and GTM teams in a SaaS organization
• Familiarity with key SaaS metrics (e.g., ARR, churn, customer lifecycle, product adoption) and data-driven decision making
• Exceptional strategic thinking, judgment, and executive communication skills
• Strong change leadership and organizational awareness
• Proven ability to scale impact through influence and mentorship
• Ability to travel up <10% as business needs require
• Role requires the following physical capacity: Sedentary: primarily desk/computer work
• Must be legally authorized to work in the United States; Elite does not provide employment sponsorship for this position