Harte Hanks Business Development Representative

Harte Hanks is a global marketing services firm specializing in multi-channel marketing solutions. They are seeking an Outbound Business Development Representative to create a great first impression and provide a world-class experience to new prospects through outbound sales support.

Responsibilities:

• Talk to a wide variety of new business contacts - including Owners, Managers and Senior Leaders
• Cold call and prospect for leads to companies that could benefit from new solutions
• Maintain email and phone conversation with warm prospects to determine the driving factor in the purchase decision
• Partner with experienced Account Executives to help fill their pipeline
• Become a product expert and learn strategies to communicate product value
• Continually increase product knowledge by working closely with Training Specialist and Product Development teams
• Clearly communicate business decision drivers, costs, and benefits to showcase the product as a strategic advantage

Requirements:

• Superior customer service, cold calling, appointment setting and data entry skills
• Strong over-the-phone communication and online presentation skills
• Advocate for customers and prospects by building rapport to identify their key needs and determine possible solution-sets
• Desire to think creatively and use problem-solving skills to assure customer satisfaction
• Ability to multi-task, pay attention to detail and prioritize in a fast-paced environment
• Intermediate to advanced experience navigating multiple windows to provide accurate information to end user (multiple screens recommended but not required)
• Flexible attitude and demonstrated ability to hit targets and exceed expectations
• High school diploma or equivalent
• Ability to communicate through verbal and written English
• Proven proficiency in Word, Excel, Outlook, Power Point, CRMs, and other online resources for information
• Bachelor's degree from an accredited institution Marketing/Business/Communications graduate a plus
• Experience working with Salesforce.com CRM and SalesLoft preferrable