Business Analyst

Russell Tobin is seeking a Business Analyst III to support cross-functional initiatives through clear requirements definition and data-informed insights. The role involves working with internal stakeholders to document business needs, support technical troubleshooting efforts, and contribute to project delivery across multiple workstreams.

Responsibilities:

• Gather, document, and validate business requirements, user stories, and process flows in partnership with cross-functional stakeholders
• Support technical debugging efforts by triaging issues, documenting reproduction steps, coordinating inputs, and tracking resolution progress
• Maintain project plans, status reporting, RAID logs (risks, assumptions, issues, dependencies), and execution documentation
• Translate complex technical concepts into clear written and verbal communications for varied audiences
• Apply basic AI concepts and tools (e.g., prompt-based analysis, summarization, lightweight automation) to improve documentation and workflow efficiency where appropriate
• Facilitate stakeholder meetings, capture decisions and action items, and follow through to closure
• Ensure documentation and deliverables are accurate, well-organized, and aligned to defined timelines

Requirements:

• 3+ years of experience in business analysis, technical program/project coordination, operations, or a related role
• Demonstrated experience supporting technical debugging or issue triage in collaboration with engineering or technical teams
• Project management fundamentals, including planning, prioritization, dependency tracking, and status reporting
• Basic AI skills (e.g., familiarity with AI-enabled productivity tools and practical application to analysis and documentation)
• Strong written and verbal communication skills, including the ability to synthesize ambiguous inputs into structured outputs
• Strong attention to detail and ability to manage multiple priorities in a fast-paced environment
• Technical debugging, project management, basic AI skills, communication skills
• Project management experience
• Technical troubleshooting experience
• Access management, role based provisioning, security operations
• AI experience, building, or automation experience using AI
• Stakeholder management(business operations, security)