Business Development Manager

Inovalon is a company focused on improving the healthcare ecosystem through technology and data-driven solutions. The Business Development Manager is responsible for driving growth within a designated region by managing the full sales lifecycle, building relationships, and collaborating with internal teams to ensure customer satisfaction.

Responsibilities:

• Drive demand and increase awareness of Inovalon’s products by engaging prospects and nurturing existing relationships through effective communication across multiple channels, including in‑person meetings, virtual interactions, and phone outreach
• Maintain disciplined and reliable execution of sales operations, including accurate CRM documentation (Salesforce), pipeline hygiene, forecasting, and follow‑up processes
• Identify, qualify, and develop net‑new business opportunities while expanding and strengthening existing client relationships
• Develop an understanding of Inovalon’s enterprise solutions and the ONE Inovalon mission, identifying and connecting opportunities across business units and collaborating with colleagues to ensure customers receive the full value of Inovalon’s offerings—even beyond the assigned territory or BU
• Work closely with assigned Sales team and other team members in your territory to qualify prospect accounts, ensure web demonstrations are completed in a timely and thorough manner, and all sales opportunities are properly gathered with Marketing, Sales, and Business Development departments
• Partner with Marketing to communicate customer insights, competitive trends, and emerging needs that influence product and go‑to‑market strategy
• Lead or support product presentations, solution positioning, and demonstration processes in collaboration with Sales, Marketing, and Business Development teams
• Develop a deep understanding of the territory’s market dynamics, competitive landscape, and customer needs to inform strategic sales planning
• Conduct effective discovery, needs assessments, and consultative conversations that influence customer decision‑makers
• Collaborate with assigned Sales Representatives, Marketing, and Business Development leaders to synergize sales efforts, follow up activities and support each other with identified new business opportunities and clients
• Travel to meet with prospective and existing clients to drive sales outcomes and strengthen relationships
• Serve as an informal mentor or coach to new hires by modeling best practices in sales process discipline, communication, and customer engagement
• Contribute to a positive team culture that emphasizes accountability, collaboration, and continuous improvement
• Maintain compliance with Inovalon’s policies, procedures and mission statement
• Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and
• Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Company

Requirements:

• 3-5 years of progressive sales or business development experience, preferably within the healthcare, health technology, or payer/provider space
• Demonstrated success managing a territory or book of business with measurable revenue outcomes
• Proven track record of consultative, solution‑based selling, including running discovery, developing value propositions, and influencing cross‑functional decision‑makers
• Experience maintaining accurate pipeline management, forecasting discipline, and CRM hygiene (Salesforce strongly preferred) with limited supervision
• Advanced communication and presentation skills, with the ability to translate technical or clinical concepts into compelling business value
• Ability to independently drive the full sales lifecycle—prospecting, qualifying, presenting, negotiating, and closing
• Strong territory planning and prioritization skills, with the ability to balance new business generation and account expansion
• Proven ability to conduct strategic, value‑based discussions with C‑suite leaders to advance complex sales opportunities
• Proficiency in Microsoft Office Suite; strong command of PowerPoint and Excel for sales presentations and territory planning
• BA or BS degree in technical or business discipline and or related field, or equivalent work experience
• Leadership or supervisory experience preferred