HBX Group is focused on creating an inclusive workplace that values diversity and innovation. The Business Development Manager plays a strategic role in acquiring new hotel partners and strengthening existing relationships while driving commercial growth across key markets.
Responsibilities:
- Identify and target new potential and strategic hotel partners based on data, market trends, and growth potential
- Build tailored value propositions and product offerings aligned to partner needs
- Negotiate differentiated commercial conditions, including strategic agreements such as SPA or SVC models
- Prioritize accounts based on uplift potential and collaborate with commodity teams to align external strategy
- Conduct deep market analysis to understand customer needs and competitor activity
- Develop strategic account plans and long-term partner growth plans
- Support ecosystem integration by introducing partners to additional HBX solutions (Roiback, Marketing products, Data services, Insurance)
- Optimize product performance by identifying opportunities to improve contracting quality and conversion rates
- Collaborate cross-functionally with Acquisition, Differentiation, Direct Channel, Marketing, Operations, and Enablement teams
- Ensure seamless transitions to differentiated teams, maintaining service continuity and partner satisfaction
- Participate in industry events, trade shows, and external meetings as a brand representative
- Adopt and consistently use company tools and processes, providing feedback for continuous improvement
Requirements:
- Strong relationship-building capabilities with hotel partners and external stakeholders
- Commercial acumen and contract negotiation mastery
- Ability to create business plans and prioritize actions based on data
- Strong analytical mindset and data-driven decision-making
- Knowledge of hotel revenue management and contracting principles
- Excellent presentation, communication, and influencing skills
- Agility, adaptability, and comfort operating in fast-changing environments
- Proficiency with Excel for reporting and insights
- Comfort with CRM platforms such as Salesforce
- Experience using analytics tools such as Tableau
- Ability to interpret data dashboards and market intelligence platforms
- Previous experience in commercial roles with direct hotel partner interaction
- Experience in contracting, negotiation, and account management
- Excellent English and French communication skills
- Bachelor's or Master's degree in Business Administration, Tourism Management, or related fields
- Experience with account planning and developing growth plans