Business Development Manager

HBX Group is focused on creating an inclusive workplace that values diversity and innovation. The Business Development Manager plays a strategic role in acquiring new hotel partners and strengthening existing relationships while driving commercial growth across key markets.

Responsibilities:

• Identify and target new potential and strategic hotel partners based on data, market trends, and growth potential
• Build tailored value propositions and product offerings aligned to partner needs
• Negotiate differentiated commercial conditions, including strategic agreements such as SPA or SVC models
• Prioritize accounts based on uplift potential and collaborate with commodity teams to align external strategy
• Conduct deep market analysis to understand customer needs and competitor activity
• Develop strategic account plans and long-term partner growth plans
• Support ecosystem integration by introducing partners to additional HBX solutions (Roiback, Marketing products, Data services, Insurance)
• Optimize product performance by identifying opportunities to improve contracting quality and conversion rates
• Collaborate cross-functionally with Acquisition, Differentiation, Direct Channel, Marketing, Operations, and Enablement teams
• Ensure seamless transitions to differentiated teams, maintaining service continuity and partner satisfaction
• Participate in industry events, trade shows, and external meetings as a brand representative
• Adopt and consistently use company tools and processes, providing feedback for continuous improvement

Requirements:

• Strong relationship-building capabilities with hotel partners and external stakeholders
• Commercial acumen and contract negotiation mastery
• Ability to create business plans and prioritize actions based on data
• Strong analytical mindset and data-driven decision-making
• Knowledge of hotel revenue management and contracting principles
• Excellent presentation, communication, and influencing skills
• Agility, adaptability, and comfort operating in fast-changing environments
• Proficiency with Excel for reporting and insights
• Comfort with CRM platforms such as Salesforce
• Experience using analytics tools such as Tableau
• Ability to interpret data dashboards and market intelligence platforms
• Previous experience in commercial roles with direct hotel partner interaction
• Experience in contracting, negotiation, and account management
• Excellent English and French communication skills
• Bachelor's or Master's degree in Business Administration, Tourism Management, or related fields
• Experience with account planning and developing growth plans