Lincoln Financial is a company focused on helping people confidently plan for their financial futures. They are seeking a Business Analyst Specialist to define and validate business solutions, manage enhancement requests, and support key initiatives within the People, Communications & Enterprise Service team.
Responsibilities:
- Consulting, collaborating, and serving as a resource to team members and key internal and/or external stakeholders to elicit information and solutions for business issues, determine root causes, and capture business needs
- Documenting and developing business requirements, including prioritization, effort estimations, and impacts to downstream and upstream Human Resource teams/applications
- Assisting in analyzing data to uncover insights, trends, and opportunities that inform business decisions
- Developing test cases for user acceptance testing and validate solutions to ensure they meet defined requirements and quality standards for key projects and initiatives
- Acting as liaison between Human Resources and IT partners, ensuring clear understanding of specific use cases for user acceptance testing and business requirements for design
- Researching current and emerging developments/trends for assigned areas of responsibility, assessing their impact, and collaborating with key stakeholders to incorporate new trends and developments into current and future solutions
Requirements:
- 3-5+ plus years of experience in business analysis
- Project management skills including, critical ability to coordinate and balance multiple projects in a time-sensitive environment, under pressure and meeting deadlines
- 4 Year/Bachelor's Degree or equivalent work experience (4+ years of experience that aligns with the duties of the role)
- Ability to define problems, analyze information, collect data, establish facts, and draw valid conclusions and solutions
- Experience supporting user acceptance testing
- Strong collaborator and communicator
- Experience working on various systems and have knowledge of ServiceNow and/or SuccessFactors
- Project management experience a plus
- Analytical skills with attention to detail is a plus