Technical Product Manager – Observability (Bangkok-based, relocation provided) (Bangkok-based, relocation provided)

Agoda is a travel platform that connects people to destinations and experiences. They are seeking a Technical Product Manager for Observability to lead the vision, roadmap, and delivery of observability platforms, collaborating with engineers and data scientists to enhance system reliability and performance.

Responsibilities:

• Own the full product lifecycle for observability platforms—from concept to delivery and continuous improvement
• Define the vision for anomaly detection, tracing, and visibility systems that accelerate detection and recovery
• Partner with engineers, SREs, and product teams to identify reliability pain points and prioritize impactful solutions
• Balance product velocity with technical debt and operational risk, working closely with senior engineers
• Define and track key metrics to measure platform impact
• Collaborate with data scientists to apply ML/AI techniques
• Communicate effectively across all levels—especially during complex or time-sensitive situations
• Demonstrate strong leadership, organization, and execution skills to drive initiatives from concept to launch
• Stay current with industry trends in observability, SRE, and ML-driven monitoring, and apply them at Agoda