Manager, Major Account Sales, State, Local, Education (SLED), & Healthcare

Brother USA is a leading provider of home and office equipment, sewing and crafting products, and industrial solutions. The Manager, Major Account Sales, SLED, & Healthcare is responsible for building strategic relationships and driving revenue growth across the public sector and healthcare verticals.

Responsibilities:

• Build and maintain strong relationships with end-users across state and local government agencies, school districts, higher education institutions, and healthcare systems
• Act as a trusted advisor to decision-makers, procurement teams, and technical stakeholders by aligning Brother’s solutions to meet operational and compliance needs
• Identify, engage, and develop strategic reseller and channel partner relationships that align with SLED and healthcare business plans
• Influence product specification and design-in opportunities through early engagement in project planning and contract development
• Develop and execute territory sales strategies to achieve revenue targets and expand Brother’s footprint in the SLED and healthcare sectors
• Proactively identify and pursue net new opportunities, while nurturing and expanding existing customer accounts
• Work collaboratively with internal teams (product, marketing, legal, operations) to support sales initiatives, contract compliance, and solution delivery
• Support and manage participation in relevant cooperative contracts, state contracts, and GPO agreements
• Participate in or lead bid responses, RFP evaluations, and quoting efforts in partnership with the internal contracts team and resellers
• Ensure product and pricing alignment within contract guidelines and customer expectations
• Maintain accurate and up-to-date activity, pipeline, and opportunity data within Salesforce CRM
• Provide regular reports on account status, territory performance, and market conditions to management
• Monitor industry and vertical trends, bringing forward insights to help refine go-to-market strategies

Requirements:

• Bachelor's Degree (or equivalent experience) in Business, Marketing, Healthcare Administration, Public Affairs, or equivalent
• Minimum 7 years of experience in major account sales or business development, preferably in SLED and/or healthcare markets
• Experience managing large territories and complex sales cycles across multiple verticals
• Experience working with resellers, integrators, and contract vehicles (cooperative purchasing agreements, GPOs, state contracts)
• Knowledge of Customer Relationship Management (CRM) Software (Salesforce preferred)
• Expertise in public sector and/or healthcare procurement processes
• Strong consultative sales, relationship-building, and territory planning skills
• Excellent verbal and written communication skills
• Self-starter, able to work independently in a remote and field-based environment
• Ability to foster trusted relationships with internal and external stakeholders