Virtual - Business Sales Representative

Comcast is the nation’s largest technology provider to small businesses and a leading service provider to the Enterprise market. The Business Sales Representative is responsible for inbound telesales of Comcast services to small-to-medium business customers, focusing on generating sales and delivering excellent customer experiences.

Responsibilities:

• Meet and exceed sales quotas by generating sales from inbound calls and follow-up with potential customers to sell Comcast Business Services products or services
• Ensure CRM software is accurate and up to date on daily basis
• Manage the customer relationship from initial call, through close to resolve on the first call or escalate appropriately
• Deliver best-in-class customer experience and represent Comcast Business Services in a professional and courteous manner to prospects and customers
• Keep up-to-date on product knowledge, industry information and competitive landscape
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
• Other duties and responsibilities as assigned

Requirements:

• High School Diploma / GED
• 0-2 Years of relevant work experience
• Meet and exceed sales quotas by generating sales from inbound calls
• Ensure CRM software is accurate and up to date on daily basis
• Manage the customer relationship from initial call through close
• Deliver best-in-class customer experience
• Keep up-to-date on product knowledge, industry information and competitive landscape
• Regular, consistent and punctual attendance
• Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
• Wireless experience strongly preferred