Associate Director/Director BioPharma Services Laboratory Operations

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 50,000 staff across a network of more than 900 independent companies in over 50 countries and operating more than 800 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialized clinical diagnostics testing.

 In 2021, Eurofins generated total revenues of EUR € 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years.

Job Description

Inspire innovation. Ensure excellence.

The Director, BioPharma Services Laboratory Operations provides strategic and operational leadership  ensuring world‑class execution across quality, compliance, and scientific delivery. This role is critical to advancing our BioPharma Services business through strong regulatory stewardship, operational excellence, and the successful integration of new technologies.

In this role, you will set the vision and direction for the laboratory, cultivate a culture of quality and accountability, and work cross‑functionally to align laboratory capabilities with business priorities. You will also play a key role in transferring new technologies into the lab, enabling innovation and expanding our service offerings to meet evolving client and market needs.

Here's what you'll do:

• Manage operations for all phases of the laboratory process (preanalytical, analytical, post analytical)
• Work effectively with Project Management, Data Management, Business Development and other associated groups to meet client needs and timelines
• Support client and internal audit processes by providing information, expertise and appropriate and on-time responses to audit facilitation and findings as applicable
• Support Company’s quality improvement program and ensure quality systems are implemented, maintained and monitored to remain compliant with regulatory and accrediting agencies
• Successfully and positively communicate the philosophies, goals and objectives of the company to employees
• Work with Viracor Eurofins, Inc., and R&D to develop and support validation and introduction of new technologies for clinical trials
• Develop and implement technical and administrative policies and procedures
• Direct the laboratory staff’s educational and training programs
• Participate in the budget process and monitor department budget to meet financial goals of the business
• Demonstrate effective teamwork skills by sharing information and encouraging input from others
• Maintain technical superior staff through ongoing training, development of department employees, proper recruitment/hiring of new employees and employee termination when appropriate
• Conduct regularly scheduled staff meetings and provide regular communication
• Provide guidance and strategic direction for the overall growth of the department
• Demonstrate ability to manage conflicts and issues regarding matters of significance
• Demonstrate ability to make hiring and termination decisions
• Utilize strong network of contacts both inside and outside the Company
• Employ sufficient number of properly qualified lab personnel to meet growing test volumes at Viracor Eurofins BioPharma Services
• Represent department and the organization favorably and in accordance with established Company standards and associate attributes
   

Qualifications

The ideal candidate:

• Bachelor’s degree required; additional academic training (i.e. MA/MS) a plus
• Five (5) years’ experience managing clinical laboratory operations
• Broad knowledge of business operations
• In-depth knowledge of regulatory requirements
• Ability to foster team building; mutual respect; Associate development; problem solving abilities; budget and fiscal responsibility
• Ability to partner directly with department managers to assist in meeting business needs
• Superior collaboration and organizational development skills
• Exceptional leadership skills
• Willing to work outside normal business hours as job dictates

Physical requirements:

• Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate a keyboard and other office equipment, use a telephone, access file cabinets and other items stored at various levels, including overhead
• Ability to speak and hear well enough to communicate clearly and understandably with sufficient volume to ensure an accurate exchange of information in normal conversational distance, over the telephone, and in a group setting
• Ability to stand for extended periods of time as necessary in the laboratory (4 or more hours)
• Ability to lift and move items weighing up to 15 pounds
• Physical dexterity sufficient to move body frequently around laboratory equipment and instrumentation
• Ability to continuously operate a personal computer for extended periods of time (4 or more hours)
• Mental acuity sufficient to collect and interpret data, evaluate, reason, define problems, establish facts, draw valid conclusions, make valid judgments and decisions

The essential physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Additional Information

The position is full-time, Monday-Friday, 8 a.m.- 5 p.m., with overtime as needed. 

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

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Eurofins USA Clinical Trial Solutions is a Disabled and Veteran Equal Employment Opportunity employer.