Inbound Sales Development Representative (SDR)

Arketa is building the operating system for modern fitness and wellness, aiming to make wellness more accessible for studios and wellness entrepreneurs. As an Inbound Sales Development Representative, you will connect with potential customers, qualify leads, and schedule demos to showcase how Arketa's platform can transform their businesses.

Responsibilities:

• Connect with interested prospects: Reach out to leads from trials, events, content downloads, and marketing campaigns via phone, email, and SMS
• Qualify and prioritize leads: Understand each prospect's business needs, timeline, and decision-making process to determine their fit with Arketa
• Schedule high-quality demos: Set up meetings between qualified prospects and Account Executives, ensuring smooth handoffs with complete context
• Become an Arketa expert: Understand our platform inside and out so you can speak confidently about how we solve real problems for fitness businesses
• Keep everything organized: Maintain accurate records in HubSpot, track lead progression, and ensure nothing falls through the cracks
• Collaborate across teams: Work closely with Marketing to optimize lead quality and provide feedback on campaign performance
• Follow up strategically: Stay connected with prospects who aren't ready to move forward immediately, nurturing them until they're ready for next steps

Requirements:

• Customer-focused experience: Background in customer-facing or sales roles where you've helped people solve problems
• Strong communication skills: You can explain complex ideas simply and build rapport quickly over phone, email, and video
• Organized and detail-oriented: You can manage multiple conversations and priorities without missing important details
• Curious and coachable: You ask good questions, listen actively, and are eager to learn about both our platform and our customers' businesses
• Resilient and motivated: You stay positive when prospects aren't ready and keep pushing toward your goals
• Tech-savvy: Experience with CRM systems (HubSpot preferred) and comfortable with sales tools and technology
• Fitness enthusiast: Bonus points if you understand the wellness industry and have experience with fitness studios or similar small businesses