Define and drive the long-term architecture and roadmap for Platform across identity & access management, APIs, performance, mobile, design systems, information architecture, and AI foundations
Break complex systems into incremental improvements that deliver value early and often
Prioritize investments across disparate initiatives, balancing crew enablement, direct end-customer value, and long-term platform scalability
Champion a dual-customer focus by building tight feedback loops with internal product engineering teams while staying deeply connected to the needs of our external users
Operate alongside engineering as a unified team, jointly navigating technical challenges and determining the best way to build and scale the platform
Establish clear measures of success, ensuring platform investments improve product velocity, reliability, UX consistency, accessibility, and user outcomes
Develop Product Managers, raising the bar for product thinking and execution across the team
Get hands on and build yourself as the Product Manager on some initiatives
Contribute to platform foundations that support AI-powered products, including data access, model integration, and system design.

Bachelor’s degree required
5+ years of product management experience required; experience in vertical B2B AI or SaaS highly preferred
Experience with technical or platform systems
2+ years of people leadership/management experience
Ability to navigate complex prioritization tradeoffs between deep technical efforts, engineering team enablement, and end-user experience to ultimately drive customer value
A track record of breaking down very technical and ambitious initiatives into iterative, high-quality improvements
Systems thinker: you enjoy thinking about how pieces fit together, scale, and evolve over time
Enjoy getting into the weeds to partner with engineers on data models, APIs, architecture, and performance
A metrics-informed mindset, using data to validate decisions and guide iteration
Clear, thoughtful communicator who can align teams around complex ideas
A curious, forward-thinking tinkerer with an interest in AI tools and workflows, both in product and in your own work.

Group Product Manager – Platform

Key skills