User Experience Designer

VMC Soft Technologies, Inc is looking for a UX Designer to lead the experience vision and design of internal AI-driven tools that transform how their Gaming Operations teams manage insights workflows and player support. The role involves defining the intersection of AI automation and human-centered design to create intuitive internal experiences.

Responsibilities:

• Lead UX strategy and execution for AI-powered internal tools that support operations data insights and automation workflows
• Collaborate with Product Managers Data Scientists and Engineering to translate complex operational requirements into elegant intuitive design systems
• Partner with stakeholders across support moderation compliance and analytics to map end-to-end user journeys and optimize pain points
• Build and evolve design frameworks that balance efficiency trust and user delight for non-customer-facing tools

Requirements:

• 10+ years of experience
• Experience in UX Design
• Experience with PL/SQL
• Ability to lead UX strategy and execution for AI-powered internal tools
• Collaboration skills with Product Managers, Data Scientists, and Engineering
• Ability to translate complex operational requirements into elegant intuitive design systems
• Experience in mapping end-to-end user journeys and optimizing pain points
• Ability to build and evolve design frameworks that balance efficiency, trust, and user delight for non-customer-facing tools