VMC Soft Technologies, Inc is looking for a UX Designer to lead the experience vision and design of internal AI-driven tools that transform how their Gaming Operations teams manage insights workflows and player support. The role involves defining the intersection of AI automation and human-centered design to create intuitive internal experiences.
Responsibilities:
- Lead UX strategy and execution for AI-powered internal tools that support operations data insights and automation workflows
- Collaborate with Product Managers Data Scientists and Engineering to translate complex operational requirements into elegant intuitive design systems
- Partner with stakeholders across support moderation compliance and analytics to map end-to-end user journeys and optimize pain points
- Build and evolve design frameworks that balance efficiency trust and user delight for non-customer-facing tools
Requirements:
- 10+ years of experience
- Experience in UX Design
- Experience with PL/SQL
- Ability to lead UX strategy and execution for AI-powered internal tools
- Collaboration skills with Product Managers, Data Scientists, and Engineering
- Ability to translate complex operational requirements into elegant intuitive design systems
- Experience in mapping end-to-end user journeys and optimizing pain points
- Ability to build and evolve design frameworks that balance efficiency, trust, and user delight for non-customer-facing tools