Senior Business Intelligence & AI Analyst

WELL Health Technologies Corp. is an innovative technology-enabled healthcare company aiming to positively impact health outcomes. They are seeking a Senior Business Intelligence & AI Analyst to enhance their data, analytics, automation, and AI capabilities, working closely with stakeholders to deliver insights that drive decision-making and operational outcomes.

Responsibilities:

• Partner to define and prioritize. You will work closely with stakeholders to identify high-impact reporting, analytics, and AI use cases aligned to the WELL Intelligence Platform roadmap. You will help assess value and feasibility, and manage a backlog of requests across HR, Finance, Clinics, and Leadership to ensure focus on business impact
• Translate business needs into insight. You will turn complex business questions into structured analytical approaches, designing KPIs, dashboards, reports, and AI-assisted insight solutions that support decision-making and accountability. You will work directly with stakeholders to frame problems, refine questions and validate direction
• Design and deliver intelligence. You will build and maintain scalable BI outputs, including dashboards, scorecards, and reporting layers that enable performance management across corporate and operational functions. You will develop automated reporting to support ongoing monitoring and decision-making
• Leverage AI tools for rapid analysis. You will work across multiple enterprise data sources to identify trends, risks, and opportunities, translating findings into clear, actionable recommendations. You will leverage AI tools such as ChatGPT and Copilots to accelerate analysis of large datasets, shifting away from manual, spreadsheet-heavy work, while validating outputs for accuracy and relevance
• Advance insight capabilities. You will contribute to the evolution of reporting and analytics by enabling drill-down insights, natural-language querying, predictive analytics, and scenario modelling. You will help design and develop AI-assisted self-serve solutions, including chatbot-style interfaces that enable stakeholders to access insights independently
• Collaborate across data and AI teams. You will partner with Data Engineering and Data Services teams to define data requirements, validate data quality, and ensure outputs are trusted and timely. You will support refinement of datasets, improve accessibility, and scale reusable analytics solutions. You will work alongside automation and AI teams to integrate analytics into workflows and emerging agentic solutions, improving efficiency and decision-making
• Communicate insights with impact. You will present analysis, recommendations, and performance insights to operational leaders and executive stakeholders. You will engage stakeholders throughout the process, from discovery through iterative check-ins to final presentations, ensuring that insights are actionable and adopted
• Drive adoption and data literacy. You will define and maintain KPI logic, business rules, and reporting standards, ensuring consistency and trusted use of data. You will support adoption of the WELL Intelligence Platform by enabling self-serve reporting, promoting data literacy and responsible use of AI

Requirements:

• Experience in business intelligence and analytics, with a track record of building dashboards, reports, and analytical outputs that support decision-making
• Highly structured thinking, able to break down complex problems, identify root causes, and generate practical, data-driven recommendations
• Ability to connect data insights to real operational and financial outcomes
• Proficient in Power BI and Excel, with solid SQL skills for working with large datasets
• Familiarity with Python is a bonus
• Comfortable working across modern data environments (e.g., Snowflake, Microsoft Fabric) and can navigate and analyze complex data structures
• Comfortable using AI tools such as ChatGPT and motivated to deepen capability in this space
• Understanding that prompt engineering and problem framing are critical skills
• Exceptional verbal and written communication skills
• Ability to bridge the gap between business needs and analytical solutions, for both technical and non-technical audiences
• Confidently engage stakeholders, lead conversations and build trusted relationships across functions
• Proactive, self-directed, and motivated by autonomy, yet highly collaborative in a cross-functional environment