Research Program Manager (UXR Operations)

Tailored Management is seeking a Research Program Manager (UXR Operations) to join their Global Research Operations team. This role focuses on driving operational excellence in User Experience Research across multiple product areas, managing cross-functional programs, and improving efficiency to support researchers in delivering high-impact insights.

Responsibilities:

• Lead and scale research operations programs (e.g., rapid/rolling research)
• Improve workflows, processes, templates, and documentation
• Partner with stakeholders across research, sourcing, and vendors
• Manage participant recruitment and research governance
• Own budget tracking, forecasting, and financial reporting
• Analyze data and provide insights for decision-making
• Create program roadmaps, track progress, and communicate risks/updates
• Identify gaps, solve problems quickly, and drive execution

Requirements:

• 5+ years of program management, research ops, or related experience
• Experience building and scaling programs end-to-end
• Strong stakeholder management and communication skills
• Experience managing budgets and vendors
• Bachelor's degree
• Research apparition
• AI fluency - using AI tools in workflows/operations
• Stakeholder Management & Collaboration
• Research Operations Expertise
• Prior experience at Meta
• Big Tech background
• Market research sample provider
• Data-Driven Decision Making