Datacentre Operations analyst

Role : Datacentre Operations analyst

Location: Ashburn, VA
 

Job Description:

1. Decommissioning Tasks: 
   
     Prepare specified server nodes and/or chassis for decommissioning and perform other decommissioning-related tasks, as per direction..
   
   2. Breakfix Tickets:
   
     Install NVMe/SSD devices into specified server nodes .
   
     Review ticket queue to assign and diagnose hardware related faults for servers.
   
     Diagnosis of HDD, DIMMs, PSUs, fans, NICs, etc. by reviewing ticket info and BMC/SEL/OS Logs
   
     Network/power fault remediation, reseat/replace cables, NICs and PSUs cables.
   
     Follow parts request and RMA processes to acquire replacements, open Asset requests logging serial and parts numbers and applying appropriate tickets statuses.
   
     Ticket hygiene, capturing the root cause, actions, parts and all pertinent diagnosis and remediation efforts in the ticket.
   
   3. NVMe/SSD Installation:
   
     The Supplier will install NVMe/SSD devices into specified server nodes .
   
     Tasks include:
   
     Verifying the server node and NVMe/SSD compatibility based on provided specifications.
   
     Installing NVMe/SSD devices into the appropriate slots within the server node.
   
     Securing devices as per manufacturer guidelines to ensure proper alignment and connection.
   
     Documenting the installation with device serial numbers and updating customer s asset tracking system.
   
   4. RDU Configuration and Troubleshooting:
   
     The Supplier will configure and troubleshoot Rack Distribution Units (RDUs) based on customer requirements.
   
   5. POD/MBU Builds
   
     Supplier will perform  pod/MBU builds 
   
     Tasks include: Unpacking, installing mounting rails, and installing ASW Switches into specific Server Cabinets and RUs in each Pod as detailed in customer-provided documentation