Key skills
Communication
About this role
Are you ready to take on an exciting challenge within a leading global organisation?
We are currently seeking two Customer Support Specialists to join our customer support teams at our head office in Arendal. The teams deliver high quality support to our Underwriters as part of Gard's marine insurance activities worldwide.
These are one-year temporary roles, offering you a unique opportunity to work with friendly and talented colleagues.
Key Responsibilities
- Onboard customers
- Enter and maintain client and broker information, policy and premium data
- Produce and distribute insurance and invoice documentation to customers
- Conduct KYC / sanction checks
- Support Underwriting with various administrative tasks
- Respond to customer queries
Skills & requirements
- Bachelor’s degree in business administration, a related discipline, or equivalent relevant professional experience
- A structured approach to work, with strong attention to details, able to manage deadlines and thrive under pressure, showing a proactive and self-driven attitude
- A good command of spoken and written English with good communication skills and cultural awareness
- A positive, customer-focused approach and is eager to develop skills across different functions.
- Highly ICT literate, with the ability to quickly grasp new systems and procedures.
- A self-motivated and collaborative team player, committed to continuous improvement and welcoming change.
We perform background checks on all relevant candidates through our partner EY