Senior Product Manager / Product Owner

Tria Federal delivers digital services and technology solutions that support the health and safety of veterans, service members, and civilians. They are seeking a Senior Product Manager/Health Insurance Policy SME to work with teams to prioritize policy changes and features, translating federal policy into requirements and documenting those as user stories.

Responsibilities:

• Work with dynamic and multi-functional teams to help develop and/or enhance products on a day-to-day basis
• Maintain and enhance a Product roadmap and collaborate with the client on prioritization and capacity planning
• Follow an Agile methodology while performing in a highly collaborative environment to deliver incremental working software with end-to-end user experience in mind
• Become an expert in the client’s regulations, policies, and systems
• Work with the Product Manager, designers, the customer, users, and other stakeholders to capture product requirements as user stories with robust acceptance criteria that meet customer needs and address pain-points
• Conduct policy analysis toward developing and adapting business requirements
• Conduct product analysis sessions, work group calls, user research, and usability testing and engage customers to provide requirements and feedback
• Work with sprint team to implement and accept user stories as defined
• Work with the customer to develop agile documentation and oversee quality assurance activities (SOPS, QA processes, metrics, reporting)
• Develop Change Requests following change control policies and procedures established to monitor and control product vision

Requirements:

• Ability to successfully obtain a U.S. Federal Position of Trust clearance designation
• Must reside in and be able to perform work in the United States
• Must have lived in the United States for 3 of the last 5 years
• A bachelor's degree is required
• 12 years of experience in software agile delivery working with working with sprint teams to implement solutions in line with product requirements and using agile collaboration tools (Jira, Confluence, etc.)
• 5+ years of total experience as a product owner, business analyst, product analyst, and experience supporting the capture of requirements and developing business process models
• 3+ years of experience with healthcare IT programs including working with ACA health insurance regulations
• Demonstrated abilities to analyze complex business processes and operations; represent user needs as user story requirements; and identify gaps and come up with improvements
• Demonstrated ability to exercise creative and critical thinking to identify and evaluate alternatives toward arriving at decisions with stakeholders
• Excellent oral and written communication skills and ability to document complex problems in a simple & intuitive manner that others can understand
• Comfort with ambiguity and a knack for bringing order to chaos
• Experience helping new teams form and norm and the ability to help teams surface and resolve conflict in a healthy way
• In-depth knowledge of the ACA and health insurance marketplace
• Experience working with public facing civic tech projects. Other government contract experience will be considered
• Experience with Scaled Agile Framework (SAFe)
• Agile certifications relevant to product owner and product analyst roles (e.g., PMI-ACP, CPM, CPO, CSM, PSM, SAFe POPM)
• Ability to perform business process modeling and develop business process flows and concepts of operation for complex systems