Manulife Investment Management is the global wealth and asset management segment of Manulife Financial Corporation. They are seeking a Consultant Relations Director to lead coverage of institutional investment consultants across the Central U.S, focusing on building relationships and supporting institutional distribution across public and private market strategies.
Responsibilities:
- Develop and execute a Midwest consultant coverage strategy aligned with firm priorities, focusing on ratings, buy-list placements, and pipeline conversion
- Own relationships with key consulting firms and field consultants; schedule and lead meetings, briefings, education sessions, and due diligence
- Coordinate RFP/RFI responses, data requests, and due-diligence questionnaires in partnership with Consultant Relations (CR), Product, RFP, Marketing, and Portfolio Management teams
- Prepare and deliver compelling consultant-facing materials (presentations, strategy updates, investment thesis, performance context) with strict adherence to compliance
- Manage rating processes and timelines; track status, feedback, and outcomes in CRM; ensure follow-ups and action plans are executed
- Serve as a subject-matter liaison between consultants and investment teams; facilitate access to PMs/analysts and organize onsite/virtual diligence
- Monitor market trends and consultant research agendas; provide feedback to Product and Distribution on competitive positioning and product gaps
- Report activity, pipeline, and outcomes via CRM dashboards; maintain accurate contact maps across firm and field consultants
- Support national consultant initiatives and conferences; represent Manulife IM at industry events in the region
- Uphold Manulife IM’s values, risk management standards, and compliance requirements
Requirements:
- Proven experience (7-10 years) covering institutional consultants in the Midwest
- Strong relationships across Midwest consultant firms (e.g., Chicago-centric firms and regional offices) and familiarity with national platforms
- Solid understanding of institutional products and vehicles: fixed income, equities, multi-asset, alternatives/private markets; OCIO and delegated solutions
- Excellent communication and presentation skills; able to translate complex investment concepts for consultant audiences
- Project management discipline with the ability to prioritize, meet deadlines, and coordinate cross-functional teams
- Proficiency with CRM (Salesforce or equivalent), and data/reporting tools
- Bachelor's degree required; CFA/CAIA or progress toward a designation is a plus