Business Development Manager - Amazon

Church & Dwight is seeking a Business Development Manager to join our team. This role plays a critical part in accelerating growth by partnering closely with Account Managers and supporting strategic account development across all brands and categories.

Responsibilities:

• Support the Amazon National Account Manager in achieving annual sales, trade, and profitability goals
• Maintain and update weekly and monthly reporting dashboards, including sales performance, inventory levels, and forecast accuracy
• Assist with preparing sales forecasts, business reviews, and internal presentations
• Monitor Amazon Vendor Central for operational issues, chargebacks, shortages, and item setup needs; escalate as appropriate
• Track and organize customer requests, ensuring timely follow‑up and resolution
• Work with Sales Finance to track trade budgets, reconcile spending, and ensure programs remain within approved limits
• Support internal communication by sharing customer insights, competitive observations, and operational updates
• Pull, clean, and analyze data from Amazon Retail Analytics (ARA), internal systems, and syndicated sources
• Identify trends, risks, and opportunities to support strategic decision‑making
• Maintain accuracy of item catalogs, pricing files, and promotional calendars
• Help document processes, maintain shared resources, and identify opportunities to streamline workflows
• Stay informed on Amazon programs, tools, and best practices to support continuous improvement

Requirements:

• Highly organized with strong attention to detail and ability to manage multiple priorities
• Strong communication skills and comfort working with cross‑functional teams
• Curious, proactive problem solver with a willingness to learn and take initiative
• Ability to interpret data and translate insights into actionable recommendations
• Comfortable working in a fast‑paced environment with shifting priorities
• Digital fluency and understanding of eCommerce fundamentals
• BS/BA degree in Business, Marketing, eCommerce, Analytics, or related field
• 2+ years of experience in CPG, eCommerce, sales support, or digital marketing preferred
• Strong analytical skills with proficiency in Excel and PowerPoint
• Experience with Amazon Vendor Central or Seller Central is a plus
• Familiarity with eCommerce content management and digital merchandising is beneficial