Position Overview: Provide onsite network engineering support for the tournament program with a focus on Business Continuity/Disaster Recovery (BCDR) execution and documentation of test results, plus general hands-on implementation and troubleshooting support across program workstreams.
Key responsibilities Execute documented BCDR failover procedures involving Cisco and Palo Alto; capture outcomes (status, duration, observations) similar to Proof of Concept testing. Participate in and support the BCDR tabletop exercise Configure Cisco Catalyst switches (Layer 2/Layer 3) via CLI using provided configuration scripts when required. Troubleshoot connectivity issues using OSI Layer 1 4 methodology across LAN and Wi Fi environments. Engage directly with customer stakeholders to clarify symptoms, ask targeted questions, and drive to resolution. Provide support during non-standard hours as required by testing windows and event schedules.
Required qualifications CCNA-level networking capability (certification preferred). Hands-on experience configuring/troubleshooting Cisco Catalyst switching (L2/L3) and enterprise LAN/Wi Fi. Working knowledge of Cisco ISE, Palo Alto firewalls, and Windows DHCP concepts. Strong communication skills and customer-facing troubleshooting approach.
Preferred qualifications Prior experience supporting BCDR/DR testing, tabletop exercises, or cutover/failover events. Experience in event, venue, broadcast, or large-scale temporary network deployments.