About this roleAt Auction.com, we’re transforming real estate. As the nation’s leading online platform for buying and selling residential bank-owned and foreclosure properties, we connect buyers, sellers, and investors with innovative technology. With over $70 billion in assets, our success is driven by a culture of innovation, collaboration, and impact. We go beyond the bid—empowering our people to thrive and shape the future of the industry
Foreclosure Performance Asset Manager
Responsible for building and strengthening the relationship between Auction.com and the Foreclosure clients, with the goal of securing all eligible Auction.com Foreclosure volume and ensuring Clients work with Foreclosure Operations in an efficient and effective manner. This will be achieved by active management for Foreclosure Clients in conjunction with the Business Development colleague, to ensure Auction.com is viewed as a trusted and valued partner to them. It will also entail regularly updating and analyzing Client-related data and advising on a variety of Foreclosure-related initiatives and embedding loyalty by meeting/exceeding their needs either directly or through other internal business partners.
Responsibilities/duties:
• Serve as additional client contact in support of Business Development partner
• Drive operational and performance initiatives to support department KPI’s
• Create and issue routine reports to client Investor and Servicer partners
• Facilitate data reconciliation between operating platforms including any necessary system updates (pre- and post-sale updates)
• Serve as a subject matter expert (SME) in managing asset eligibility, partnering directly with clients and operational teams to maximize revenue
• Work with client partners to obtain missing data including marketing photos
• Internal liaison for client operators providing our partners with an outlet for client communication
• Ensure timeliness, quality and completeness of assigned tasks
Knowledge Skills and Abilities:
• Advanced computer proficiency related to MS Office and MS Excel
• Excellent oral and written communication skills
• Detail-oriented and able to work in a fast-paced environment
• Excellent organizational skills
• Ability to present a professional image and demeanor to internal and external customers
• Ability to analyze and research data for accuracy
• Ability to work independently on assigned tasks as well as to accept direction on given assignments
Education/Experience:
• 3+ years of experience in the real estate or mortgage industries, with a detailed knowledge and experience in foreclosure sales, loss mitigation
• Bachelor’s or associates degree with a concentration in business, real estate or related field preferred
The good faith base salary [or wage] range for this role at the time of posting and hire is $67,000 – $112,000 per year. Actual compensation offered will be determined based on a number of factors, including but not limited to a candidate’s qualifications, skills, competencies, experience, and geographic location.
In addition to base salary, this position is eligible for an annual performance bonus.
Auction.com also offers a comprehensive benefits package for eligible employees, including (but not limited to):
• Medical, dental, and vision insurance.
• Auction.com contributes an amount equal to 25% of your eligible contributions in our 401k plan.
• Paid Time Off (PTO), including 12 paid holidays.
The availability and value of benefits may vary and are subject to the terms and conditions of the applicable plan documents.
The Company reserves the right to modify compensation and benefits programs at any time, consistent with applicable law.
Learn more about our benefits and culture at:
https://www.auction.com/lp/careers/
Auction.com is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected by applicable law.
To all recruitment agencies: Auction.com does not accept agency resumes unless you are part of our preferred partner network. Please do not forward resumes to our jobs alias, Auction.com employees or any other company location. Auction.com is not responsible for any fees related to unsolicited resumes.
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