CVS Health is committed to building a world of health around every individual, focusing on a connected and compassionate health experience. The Business Integrations Sr. Analyst will serve as a Subject Matter Expert, supporting process and system capabilities for Specialty Systems and leading multiple integration initiatives across operational business units.
Responsibilities:
- Evaluate and resolve pharmacy operations system and technology gaps, align integration data transfer deliverables and lead implementations across multiple operational business units
- Provide support to leaders in delivery of key Integration initiatives (multiple initiatives simultaneously); demonstrating ability to support defined playbook activities, measurement and tracking of outcomes
- Identify and clear, through coordination with Operations and IT teams, roadblocks to unlock organization and operational barriers to ensure initiative success
- Shake out across platforms and Health of the business monitoring
- Data transition and validation planning and execution
- Coordination of resources where required for implementation- Collaborates with internal stakeholders, such as pharmacists, technicians, and other healthcare professionals, to optimize coordination and communication
- Actively contributes to team meetings, brainstorming sessions, and collaborative projects, including sharing ideas, providing feedback, and contributing to the overall goals and objectives of the team
- Process analysis across multiple Business Units
- Workflow and task evaluation across varying applications
- Issue identification and tracking related to Implementation execution
Requirements:
- 2+ years of progressive operations, technology or innovation
- 2+ years in process improvement or operations analysis
- Comprehensive knowledge pharmacy operations
- Ability to travel at least 50% of the time
- Experience with SPRX and or Testing. Specialty platform
- HS Diploma or GED equivalent
- Minimum of 2 years of pharmacy operations experience, with a demonstrated record of success supporting or leading new project implementations
- Proven ability to facilitate teams and effectively prioritize work across multiple groups to meet business objectives
- Strong interpersonal skills, with the ability to collaborate with and influence stakeholders at various levels
- Excellent communication skills, including writing, information gathering, and analysis of data and process requirements
- Proficiency with Microsoft Excel, Visio, Word, Outlook, PowerPoint, and reporting tools