Responsible for analyzing current business processes, identifying areas for improvement, and translating business needs into technical requirements by designing and implementing software solutions to optimize operations
Lead discovery sessions and interviews to gather requirements for system and process improvements
Define and document process flows, mockups, user stories, and business rules for team alignment
Recommend and implement process/system improvements to enhance efficiency and performance
Align solutions with organizational goals by partnering with business and IT teams
Develop technical specifications and collaborate with development and QA teams for accurate implementation
Manage end-to-end UAT, including planning, execution, and validation
Create training strategies and documentation to support system adoption
Oversee deliverables, timelines, and status reporting for assigned initiatives
Analyze data to generate insights influencing business decisions and continuous improvement
Contribute to system governance by developing standards and best practices
Mentor and coach team members, fostering professional growth
Applies advanced knowledge and independent judgment to address complex, non-routine problems
Consider internal and external factors that may impact work outcomes and contributes to achievement of operational, project, or service objectives.

a competitive benefits package that includes a variety of health and wellness insurance options and programs
paid time off
401(k) with company match
employee stock purchase program
employee discounts

Senior IT Business Systems Analyst

About this role