Senior Communications Manager

HackerOne is a global leader in Continuous Threat Exposure Management (CTEM), and they are seeking a Senior Communications Manager to enhance their media presence and storytelling in the cybersecurity sector. The role involves developing integrated communications strategies, managing crisis communications, and leveraging AI tools to improve outreach and engagement across various channels.

Responsibilities:

• Lead the development and execution of integrated communications strategies that elevate HackerOne’s presence in tier-one media and drive measurable engagement across social and digital channels, applying Data-Driven Decision Making to continuously refine approach and impact
• Identify and capitalize on real-time cybersecurity trends and news moments, inserting HackerOne into relevant conversations with speed and clarity through Change Agility, ensuring the brand remains timely, credible, and differentiated
• Own external storytelling across press, social, and thought leadership by translating complex security topics into clear, compelling narratives grounded in First Principles Problem Solving
• Build and execute high-impact media strategies, including developing strong, differentiated pitches that secure top-tier coverage and position HackerOne as a category leader
• Lead crisis communications efforts, including message development, rapid response coordination, and media engagement, maintaining composure and clarity in high-stakes situations through Change Agility
• Drive a modern, attention-oriented social media approach that goes beyond standard posting—experimenting with formats, narratives, and channels (including video) to expand reach and engagement
• Apply an AI First mindset to scale communications impact, leveraging AI tools to enhance content creation, media monitoring, trend identification, and workflow efficiency
• Manage and provide strategic direction to external PR agencies and contractors, ensuring alignment with business goals, quality of execution, and consistent storytelling across channels