Manager, Business Analysis

CVS Health is a company focused on building a world of health around every individual. They are seeking a Manager of Business Analysis to act as a liaison between IT and business units, leading technology projects and ensuring successful implementation of business analysis solutions.

Responsibilities:

• Ensures the successful implementation of business analysis solutions, including leading and managing technology projects, and planning, coordinating, and executing the successful implementation of technology solutions
• Assesses the feasibility and potential impact of adopting new business analysis advances and makes recommendations for their implementation
• Assists with evaluating new technologies, tools, and systems that can enhance business processes and operations
• Conducts reviews, tests, and evaluations to ensure that technology solutions meet the defined quality standards
• Directs individuals in the development and implementation of technology strategies and roadmaps aligned with business analysis objectives
• Collaborates with stakeholders and technology teams to foster strong relationships, ensuring that their needs and expectations are effectively addressed
• Liaises with cross-functional teams, under minimal supervision, to gather and document business requirements, translate them into technical specifications, and provide recommendations for technology solutions
• Determines whether vendor deliverables align with business requirements and adhere to quality standards
• Establishes a culture of continuous improvement by identifying opportunities for enhancing efficiency, streamlining processes, and implementing industry best practices

Requirements:

• 3 or more years of experience as a Business Analyst, Data Analyst, or Data-focused Product Owner, with significant exposure to data governance and quality initiatives
• Healthcare domain knowledge, including hands-on experience with core concepts and data (e.g., Claims data formats, Risk Adjustment methodologies, and Member Eligibility/Enrollment)
• Expert ability to elicit, document, and manage client requests, ensuring traceability from initial client ask through development and final validation
• Demonstrated ability to build and sustain strong internal and client relationships, serving as a trusted data advisor
• Demonstrated ability to solve complex technical problems through tracing data from generation and ingestion to systems and reporting
• Demonstrated ability to learn systems and data structures quickly in order to facilitate technical troubleshooting and resolution
• Demonstrated ability to manage complex stakeholder relationships and interpret technical details for a non-technical audience
• Expert-level skills with Microsoft Excel
• Experience with file transfer and structure and tools (e.g. MoveIt)
• Experience with cloud data platforms (e.g., Snowflake)
• Experience with data analytics programs (e.g. Alteryx, Tableau, PowerBI)
• Deep proficiency in Agile methodology and tools (JIRA)
• Understanding of Signify's data framework preferred